Our Hours

Our business hours are Monday through Friday, 9AM-5PM Pacific Standard Time (PST).

Host Guidelines

While living in your homestay, make sure to follow the Homestay Max and Host guidelines. You are also expected to follow the host’s house rules and to respect the home and the hosts.

Flight changes and move in arrangements

If there is any change with your arrival flight or move in time, please contact 619-921-7774 during business hours. If you cannot reach our office or after during business hours then please contact your host directly.

Changing Hosts

If you would like to change hosts, you must contact our office within the first week. If you do not contact us within the first week you will need to finish the first four weeks with the host family before we can help you move. Emergency Situations are the only exception to this policy.

Flight and Transportation Assistance

If there is any change with your arrival flight time or date changes, please contact 619-921-7774

Ongoing Support

If you have any problems during your stay, please contact us.